Why: Undercover workplace investigations are employee-interactive. This method develops first-hand evidence and information concerning suspected employees. If necessary, investigators can testify in court.
When: Your situation may merit an undercover investigation when your company suspects that a potential or serious problem exists within the workforce. An undercover investigator has the best chance of confirming or disproving rumors, and exposing the guilty parties.
Who: Within the company, only top level management, directors of security or human resources personnel should have any knowledge of the use of undercover operations or of the investigative findings.
Where: The undercover investigator should be placed in a position that allows mobility and access to suspected employees. Multiple investigators may be required to investigate various areas of a case.
What: A multi-faceted effort. An investigator maintains daily, two-way communication with other investigators if necessary
to continually share and assess new information and to strategize efforts. The undercover investigator will detail all his/her findings in a report to you.
